The other day, my wife and I were out for date night. There was a new café open in town, and we thought we’d check it out. We ended up hitting two different places that night, and this story is about the dramatic difference in the customer experience between when a place gets the little details right, and when they get them wrong.
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As someone who has had both fantastic and terrible jobs in my career so far, I’ve learned to tell the difference between a healthy job and an unhealthy one. The unfortunate reality is that, if you work for a company, the chances are pretty good that you’ll one day find yourself in a stress-inducing position that’s bad for your health. Here are nine signs that can help you figure out whether that’s the case. (more…)
If you asked 10 different people to define excellence, you’d probably get 10 different answers. Here are a few of my takes based on my own personal experience and observations. (more…)
I hear people complain all the time about how they don’t have this, or how they wish they had that. What I find interesting is that, when I ask them what they’re doing about it, they usually hum and haw and make up some sort of excuse about why “now’s not a good time for change.”
Well, news flash – there’s never a good time for change. We’re creatures of habit, we hate change by default. But if you want things to be different in your life, you need to do things differently. I saw a great comic the other day; in it, a leader stands on a stage asking an audience, “Who wants change?” Everybody raised their hand. Then, in a second image, the same leader asked the same audience, “Who wants to change?” Crickets. Everyone had their eyes to the floor. Two images, one striking message.
Change starts with you. And there’s three things you can do to bring it about. (more…)
It’s a phrase that gets thrown around a lot. There’s artisanal food, artisanal furniture, and artisanal mining – yep, that’s a thing. So what does the word actually mean? And why does it seem to be thrown around so carelessly? (more…)
I was watching a TV show the other day, and on the show the main character was struggling with their job. They wanted to quit, citing a lack of motivation as their main reason. (more…)
